Key Points that Cannot Be Ignored in Receiving Goods

After receiving the goods, you first need to confirm whether the quantity of the goods matches the order.

If you find insufficient or excessive quantities, please contact the supplier immediately and log the problem.

Check whether the outer packaging of the goods is intact.

If there is any damage or rupture, the supplier should be notified in time and the problem should be recorded.

In case of damaged products, missing products, wrong purchased products, etc. after receiving the goods.

Please take photos and submit the details at the order operation to apply for a claim.

Keep all documents related to the receipt of goods.

These documents may play an important role in the settlement of claims or disputes in the future.

If there is no objection within 24 hours after the package is signed, that is, there is no problem with the default product.

Overdue will not accept any complaints.

Open with [Yes GoShop] App 文章标题1 Note of Receipt

When receiving the goods, please pay attention to:


  1. Before signing, please check the outer packaging of the goods, the seal of the box/plastic bag, and the weight is obviously light.

    If the outer packaging is damaged or there are obvious tear marks at the seal, you are required to check the goods in person (in front of the dispatcher) and make a note on the waybill before signing for cargo. If the dispatcher refuses to inspect the goods, please select Reject.


  2. If the goods are damaged, missing, or wrongly purchased after receiving the goods, please take a photo (express delivery form/commodity packaging/weighing photo/delivery list, etc.) and submit details at the order operation to apply for a claim.


  3. If there is no objection within 24 hours after the package is signed, it is deemed that the user has defaulted that the product has no problem. No complaints will be accepted after the deadline.

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