Help centre | Order Status Query: Grasp the order status in time

Order completed or closed status

When the order transaction is completed, it means that the international waybill has been submitted; when the transaction is closed, it means that the order has been cancelled.

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Buy For Me Order Status

Unpaid

- The user has submitted an order but has not paid

Paid

- The order user has paid and is waiting for the buyer to purchase

Purchased

- The order buyer has purchased and is waiting for the seller to ship

Shipped

- The order has been shipped and updated by the seller, and the package is on its way to delivery

Pending Storage

-The package has arrived at the warehouse, waiting for the warehouse staff to arrange storage

In Stock

-The warehouse staff has arranged the package into the warehouse, you can select and submit the Ship For Me in the cloud warehouse

Transaction Completed

- The Ship For Me has been submitted and the order has been completed

Trading Closed

-The transaction is closed due to order cancellation or for some reason

Order Status Query: Grasp the order status in time

Order payment status

Unpaid means that the user has submitted the order but has not paid for the order; paid means that the user has paid for the order.

Order purchase or delivery status

Purchased means that the buyer has placed an order according to the user's order; shipped means that the seller has sent the package.

Order storage status

Pending storage means that the package has arrived at the warehouse and is waiting for the warehouse to enter the package information; in stock means that the package entry has been completed, and the user can submit the international waybill.

Order completed or closed status

When the order transaction is completed, it means that the international waybill has been submitted; when the transaction is closed, it means that the order has been cancelled.